This Privacy Policy ("Privacy
Policy") explains how weidues and its subsidiaries and affiliates
(collectively "weidues") collects, protects, uses, and discloses your
personal information when you use our websites including www.weidues ("weidues"
or "website"), shop at our retail stores or through our other
interactions with you.
We request that you read this Privacy
Policy before using this website. Your continued use of weidues constitutes
your acceptance of the Privacy Policy provided below and your agreement to
follow and be bound by these terms. By agreeing to this Privacy Policy, you
also agree to the Terms of Use. Any dispute between you and weidues will be
resolved according to the Terms of Use.
We appreciate the trust you place in weidues
and we are committed to respecting your privacy and the security of your
personal information. This Privacy Policy, last updated in October 2014, is
subject to change as our retail practices and website content, practices, and
features evolve. We encourage you to read this Policy each time you visit
weidues.
We always welcome your questions and feedback. For privacy-related questions or comments, please contact us at:
Types of Personal
Information We Collect
We collect the personal information you
provide to us. This personal information may include for example: your name,
billing and shipping addresses, payment card information, telephone number,
email address, password, survey and user poll responses, employment-related
information (such as that provided in a cover letter or resume), information
related to your interaction with our social media accounts, and optional
identifying demographic information. In addition, our stores are subject to
video monitoring for loss prevention and security purposes.
Types of Website
Data We Collect
We may also collect data related to your
visit to our website. This information may include your browser type and
version, operating system, internet service provider, IP address, and domain
type. We use this information to understand how visitors access www.weidues.
This helps us build and optimize the best website for our audience.
How We Collect
Personal Information
weidues may receive information from its
customers and website users in several ways, including information submitted by
you on our website or in our retail stores. For example, we may collect
personal information when you:
·
Make a purchase at one of our retail stores
·
Return an item or make an exchange
·
Inquire about our services
·
Visit, create an account, or participate in an online
forum at weidues
·
Sign up for weidues email updates or other communications
·
Enter a contest or sweepstakes
·
Participate in a marketing survey or user poll,
promotion, or event
·
Connect with weidues through social media, such as
Facebook
·
Apply for employment
We may also collect information from you
about your friends and family members in the context of a refer-a-friend or
similar marketing promotion. In such instances, we may send an email or other
communication to your friend or family member on your behalf. Please ensure
that you only submit email addresses of individuals with whom you have a
personal or family relationship and who would want to receive the message from
you. We do not use the names or email addresses submitted in these
circumstances for any other purpose without the consent of you or the email
recipient to do so.
From time to time we may supplement the
personal information of our customers with information from publicly available
sources, such as information to validate the accuracy of your address or other
information you have provided us. This helps us maintain the accuracy of your
personal information and better understand and improve the nature of our
product and service offerings.
We also gather information about how
visitors navigate through our website. We collect this clickstream data by
means of browser cookies and/or other online tools such as pixel tags. We may
also partner with third party vendors to learn more about your demographics and
shopping patterns in order to complete our understanding of you and your
preferences.
How We Use
Information We Collect
At weidues, we always want to provide you
with the best possible shopping experience. In order to do this, we collect
information that allows us to:
·
Provide the products and services you request
·
Send you promotional offers and communications we believe
will be of interest to you
·
Send you weidues direct communications, such as email and
mail
·
Identify your product and service preferences
·
Complete your customer profile by obtaining missing data
·
Provide information concerning product recalls or
products you have purchased
·
Improve our merchandise selection and customer service
·
Administer your participation in Charm Club Rewards
program and send you program-related email communications and email alerts of
special offers and events
·
Respond to your inquiries
·
Administer your participation in contests, sweepstakes,
surveys or polls
·
Process and respond to your application for current and
future employment
Why We Collect
Information at weidues
When you visit weidues, we may ask you for
personal information so that we can provide you with the products, services, or
information that you have requested. For example, if you choose to express an
opinion in an online forum, respond to user polls, or enter any contests, we
may ask you for personal information.
Why We Gather
Information by Cookies & Pixel Tags
Cookies are pieces of information that our
website transfers to your computer so that weidues can enhance your shopping
experience and tailor our website to your needs. For example, cookies can
improve your experience on our website by identifying the types of browsers and
operating systems used most by our customers, and how visitors found our
website (via a search engine, directory, other website, etc.). We may use
cookies on our website to let us know who you are and personalize the website
in accordance with your preferences.
We also use pixel tags - tiny graphic
images - to tell us what parts of our website you have visited or to measure
the effectiveness of any searches you may do on our site. Pixel tags also
enable us to send you email in a format you can read and let us know when you
have opened an email message from us. All of this information enables weidues
to improve the website and tailor it to individual customer needs and
preferences.
We may also contract with other companies
who use cookies or other online tools such as pixel tags to measure the
performance of a marketing effort on our behalf.
At any time, you can disable the use of
cookies in your browser and still have access to most of the information on weidues.
However, you may not be able to take full advantage of the weidues website.
Your Choices about
Communications from Us
When visiting weidues's retail stores or weidues,
you may provide personal information and choose to receive e-mail and/or SMS
text updates, invitations, product announcements, or other information from weidues.
We may use a third party e-mail service provider to send e-mail communications
from weidues about our products and services. At any time, you can choose to
remove your name from our e-mail list by:
·
Using the Unsubscribe link at the bottom of each e-mail
sent by weidues
·
Using our online form
We will make every effort to promptly
remove your e-mail address from our distribution lists in accordance with
applicable legal requirements.
If you do not wish to receive postal
mailings from weidues, or third-party organizations, please notify weidues by
using our online form or contacting Customer Service.
How We Share
Information
We may transmit your personal information
to our affiliates and third party service providers in the US and other
jurisdictions who assist us in processing orders and payments, shipping
products, sending catalogs or direct mail, performing surveys, conducting
sweepstakes, processing job applications, sending e-mails and newsletters, and
helping us decide whether to extend credit to you via arrangements that we may
have with credit card issuers. We provide these companies with only the
information they need to perform their services. We have agreements with these
third party service providers directing them to protect your privacy by
implementing appropriate security measures and using your information only as
authorized by weidues. For additional information about the way in which our
service providers treat your personal information, contact us as set out above.
We may transfer any information we have
about you as an asset in connection with a merger or sale (including transfers
made as part of insolvency or bankruptcy proceedings) involving all or part of weidues
or the website as part of a corporate reorganization or stock sale or other
change in corporate control. We may also disclose personal information where
necessary for the establishment, exercise or defence of legal claims.
How We Handle
Legally Required Disclosures
If we or our Canadian, US or other foreign
affiliates or service providers receive a search warrant, subpoena, court order
or other legal process requesting your personal information, we may disclose
your personal information pursuant to such legal process without providing
notice to you. We may also share personal information with companies or
investigative bodies to assist in fraud protection or an investigation, or as
otherwise required or permitted by applicable Canadian, US or other law.
How We Protect
Personal Information
To the extent required by applicable law,
we have implemented reasonable administrative, technical and physical
safeguards in an effort to protect against loss, theft, and unauthorized or
unlawful access, use, modification and disclosure of personal information in
our custody and control.
Your online access to certain of your
personal information may be protected with a password you select. We strongly
recommend that you do not disclose your password to anyone.
How to Access or
Correct Your Personal Information
To the extent required by applicable law,
you may have the right to access, update, and correct inaccuracies in your
personal information in our custody and control, subject to certain exceptions
prescribed by law. You may request access, updating and corrections of
inaccuracies in your personal information in our custody or control by emailing
or writing to us at the contact information set out above. We may request
certain personal information for the purposes of verifying the identity of the
individual seeking access to their personal information records.
How We Interact
With Other Websites
Occasionally we provide links on our
website to other sites to enhance the functionality and shopping experience.
These sites operate independently of weidues and have established their own
privacy and security policies. For the best online experience, we strongly
encourage you to review these policies at any site you visit.
What Happens When
We Update Our Privacy Policy
We reserve the right to change our Privacy
Policy at any time without notice. We will alert you to these changes by noting
the date that this Privacy Policy was last updated at the beginning of the
Privacy Policy. We encourage you to review this Privacy Policy from time to
time to make sure that you understand how weidues may gather, secure, and use
your personal information. Your continued use of weidues and patronage of weidues's
retail stores constitutes your agreement to and acceptance of the Privacy
Policy and any changes to it.